Join Our Team

Over the last 43 years, Ten Thousand Waves has developed the reputation of having the best massage therapists in the US. The spectacular natural beauty of the facility and environment add to the healing experience guests receive.

We are looking to expand our Therapy Department with a few more highly skilled and experienced massage therapists. We support our therapists with many opportunities for high-quality training, education, and accredited CEUs. We have a year-round business, so therapists typically have plenty of work, even in the depths of winter. We're open from 9 am to 9 pm, 7 days per week with 24 therapy rooms, giving therapists a great choice when determining their schedules.

Benefits of working at Ten Thousand Waves: 

• Our therapists are independent contractors -- compared to employee status, you receive better pay and enjoy tax advantages.
• We offer subsidized continuing education approved by NCBTMB and/or the NM Board of Massage, including opportunities to train with world-renowned teachers. An example: Uchida sensei comes from Japan to teach for two weeks every year.
• Every therapy room boasts state-of-the-art HEPA filters, CO2 monitors, exhaust fans, and fresh air. Click here for details.
• We take care of all booking, scheduling, linens, and cleaning.
• We offer generous spa and restaurant discounts, including complimentary access to the Grand Bath.

Requirements:

• 1 year minimum experience in providing massage treatments and therapeutic services, preferably in a spa or wellness center setting
• Ability and willingness to be educated in Ten Thousand Waves treatments and tradecraft protocols
• Trained in multiple therapeutic modalities
• Current CPR/First Aid certification
• Current massage therapy license issued by the state of New Mexico
• Current workers compensation and professional liability insurance. We can guide you in this process.
• Desire and ability to work evenings, weekends, and some holidays

Preferred Qualities:

• Strong work ethic and proven reliability
• Flexibility with scheduling, training, and meetings
• Curiosity and a genuine interest in learning
• Customer service skills and the ability to interact with guests and colleagues with empathy and kindness
• Strong personal integrity with the ability to handle personal and professional interactions with accountability and respect
• Self-care practice and knowledge of proper body mechanics
• Excellent communication skills

To Apply: please download an application below and submit completed application and resume to THAPP@TENTHOUSANDWAVES.COM

Ten Thousand Waves Japanese Spa Resort is seeking motivated candidates to join our dynamic Front of House team at izanami dining. Presently, we are hiring a Full Time Server to work flexible daytime and evening shifts on weekdays and weekends. 

Requirements:

• 3+ years of proven experience as a server in an upscale restaurant setting, preferably with knowledge of Japanese cuisine and beverages.
• Exceptional customer service skills with a friendly and professional demeanor.
• Ability to thrive in a fast-paced environment while maintaining attention to detail.
• Strong communication skills, both verbal and written.
• Knowledge of food safety regulations.
• Flexibility to work evenings, weekends, and holidays as needed.
• Willingness to adjust to our expanding and continuously changing menus.

Benefits:

• A year-round all seasons position 
• Employer subsidized health and life insurance
• Emloyer-sponsored vision and dental plans
• Complimentary Grand Bath access for you and a guest
• Discounts on private tubs, treatments, dining and retail
• Work in a beautiful indoor/outdoor environment
• Work with a great community of people
• Paid Time Off 
• Delicious Shift Meals

Physical Demands of the Position:

• Extended periods of standing and walking: Servers are expected to remain on their feet and in motion for up to 6–8 hours per shift, navigating the dining room, patio, and other service areas with ease and efficiency.
• Carrying and lifting: Must be able to lift, carry, and balance trays, beverage buckets, and bus tubs weighing up to 35 pounds safely.
• Reaching, bending, and stooping: Frequent reaching across tables, bending to retrieve items, and stooping to reset or clean as needed are required.
• Navigating tight or uneven spaces: Our setting includes various room layouts and outdoor decks that may involve stairs, thresholds, and narrow walkways. Team members must move confidently and cautiously in these areas. 

At the Waves, we believe that "Omotenashi" is paramount to our guests' experience. If you are one to take pleasure in giving detailed customer service, please consider this unique opportunity with authentic Japanese food and culture. A positive and energetic personality along with a willingness to attain knowledge and appreciation for our izakaya and sake menus is the ideal candidate for this position.  

Hot to Apply:
Download application below, and send your completed application via email to: izapp@TenThousandWaves.com

Ten Thousand Waves Japanese Spa Resort is seeking motivated candidates to join our dynamic Front of House team at izanami dining. Presently, we are hiring a Full Time Server Assist to work flexible daytime and evening shifts on weekdays and weekends. 

Qualifications:

• Previous experience in an upscale restaurant environment is preferred.
• Strong organizational skills, attention to detail, and the ability to multitask effectively.
• Strong communication skills, both verbal and written.
• Ability to stand, walk, and carry items for extended periods; lift and carry up to 30 pounds.
• Positive attitude, strong work ethic, and a commitment to providing outstanding service.
• Willingness to adjust to our expanding and continuously changing menus.
• Flexibility to work evenings, weekends, and holidays as needed

Benefits:

• A year-round all seasons position 
• Employer subsidized health and life insurance 
• Employer-sponsored vision and dental plans 
• Complimentary Grand Bath access for you and a guest
• Discounts on private tubs, treatments, dining and retail
• Work in a beautiful indoor/outdoor environment
• Work with a great community of people
• Paid Time Off 
• Delicious Shift Meals

At the Waves, we believe that "Omotenashi" is paramount to our guests' experience. If you are one to take pleasure in giving detailed customer service, please consider this unique opportunity with authentic Japanese food and culture. A positive and energetic personality along with a willingness to attain knowledge and appreciation for our izakaya and sake menus is the ideal candidate for this position. 

To apply, please download and complete your application and send it to: izapp@TenThousandWaves.com

At Izanami, we’re more than just a restaurant, we’re a place where authentic izakaya style dining meets a vibrant and inviting Japanese atmosphere. Nestled in a breathtaking setting, our team is driven by passion, excellence, and a shared commitment to creating unforgettable dining experiences for our guests. Now, we're seeking a talented and dedicated Front of House Manager to lead our team and inspire the next level of service excellence.

Why Izanami?

Imagine leading a team in a space where quality meets creativity, where every detail of the guest experience is designed to leave lasting impressions. At Izanami, you’ll be at the heart of it all, guiding a dedicated staff, crafting memorable dining moments, and growing both personally and professionally.

What You’ll Do:

As our FOH Manager, you’ll be the driving force behind every experience and delightful guest interaction. You will mentor and uplift your team, empowering them to excel and take pride in providing unparalleled service. From hosting pre-shift meetings that energize the staff to collaborating with the Back of House team for seamless operations, your leadership will shape the guest experience and the culture of our restaurant.

Key Highlights of Your Role:

• Inspire a Dynamic Team: You’ll lead, coach, and cultivate a positive team environment where excellence thrives.
• Craft Unforgettable Experiences: You’ll be a warm, welcoming presence, ensuring every guest leaves feeling special and eager to return.
• Drive Operational Success: You’ll maintain high standards, manage resources effectively, and be the backbone of our seamless service.
• Lead with Confidence: From addressing guest feedback to enforcing policies, you’ll maintain a balanced, thriving work environment.

Why You’ll Love Working Here:

At Izanami, we believe in not just offering jobs, but building careers.
You’ll enjoy a collaborative atmosphere with amazing benefits that reflect our appreciation for your hard work and dedication:

• Competitive health insurance and paid time off
• Dining discounts, retail savings, and spa services
• The opportunity to inspire, grow, and lead in an environment that values your creativity and leadership

Physical Demands of the Position

• Extended periods of standing and walking: Managers are expected to remain on their feet and in motion for up to 8-10 hours per shift, navigating the dining room, patio, and other service areas with ease and efficiency. 
• Carrying and lifting: Must be able to lift, carry, and balance trays, beverage buckets, and bus tubs weighing up to 35 pounds safely.
• Reaching, bending, and stooping: Frequent reaching across tables, bending to retrieve items, and stooping to reset or clean as needed are required. 
• Navigating tight or uneven spaces: Our setting includes various room layouts and outdoor decks that may involve stairs, thresholds, and narrow walkways. Team members must move confidently and cautiously in these areas. 

Duties & Responsibilities:

• Ensure adequate staffing on a shift-by-shift basis, ensuring that labor expenses are in line with revenue. 
• Be able and available to work in any role as needed to ensure smooth daily operations. 
• Lead by example as a Floor Manager and consistently support and develop strong guest relations skills for all staff to enhance the guest experience. 
• Maintain and enforce all standards, norms, and policies for staff in line with business vision and values so that the restaurant and staff are presented with consistent quality and efficiency of operations. 
• Ensure prompt and timely communication within the department and with guests, including but not limited to hosting pre-shift huddles, responding to emails, and answering phone calls. 
• Complete all tasks as assigned by manager.

Join Us and Be a Part of Something Extraordinary:

This is your opportunity to take the lead at one of the most unique dining destinations in the country, where your leadership will directly impact the guest experience and the team culture.

How to Apply:
To apply, please download and complete your application and send it to: izapp@TenThousandWaves.com