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Join Our Team
Thank you for exploring career choices at Ten Thousand Waves. We're always looking for good people to join our staff in almost all departments.
We're a Japanese-inspired resort just ten minutes from downtown Santa Fe, adjacent to the Santa Fe National Forest. Inspired by the great Japanese mountain hot springs resorts, we offer a sanctuary to locals and people from all over the world.
Since our founding in 1981, we’ve always emphasized values above profits. We're committed to providing an amazing experience for our guests and realize that in order to do that we have to take really good care of our staff.
- We are committed to equity and equality in our workforce.
- Our pay and benefits show how much we value our employees.
- no employee receives less than $17.00 per hour ($17.50 if bilingual) as a starting wage. in addition, the majority of staff receive generous tips from guests, from $2 per hour and up
- $250 hiring bonuses are offered to all new hires after 12 weeks
- $250 referral bonuses are offered if you find us a new hire
- In this era of high inflation, we review our wage structure quarterly and increase wages to account for inflation
- some positions receive quarterly awards of KaniKash -- this is scrip you can use to purchase services, merchandise, and food at the Waves
- everyone – kitchen workers and servers included – receives sick pay and paid time off
- work schedules are consistent and predictable
- subsidized comprehensive health insurance is available to all employees who work 30+ hours/week
- dental and vision plans are available
- staff receives discounted and free hot tubs, massage, and meals
- opportunities for growth abound -- we prefer to promote from within for open positions
- we have extraordinary measures in place to keep our employees and guests safe.
- We make our guests happy. That in turn makes us happy.
- Many of our employees and staff have part of the Waves family for years. There's a reason for that.
Intrigued? Check out some of our current employment opportunities below – and if you don’t see something that fits but are inspired to join our team, feel free to contact us.
Tubs and Maintenance Technician
Ten Thousand Waves Japanese Spa Resort is searching for full-time bilingual Tubs & Maintenance Technician in our Maintenance Department. Qualified candidates would report to the Maintenance Manager and interact with all other departments. Applicants must be available to work flexible hours on weekends and evenings.
Why join Ten Thousand Waves?
- Complimentary Grand Bath access for you and a guest
- 50% off of regular spa treatments for you
- 50% off spa tubs for you and your guest(s)
- 25% off dining at izanami for you and all your dining guest(s)
- 20% off floating world retail
- Health, Dental, Vision benefits upon eligibility
- Flexible Time Off
- Additional Benefits
Attention to detail and the ability to multi-task. Working independently is a must. Additional training with equipment will be provided.
Required Qualifications and Skills:
- Varied skill set in property maintenance, including plumbing and electrical.
- Current driver's license
- Familiarity and experience with a wide range of power tools
- Comfortable with using computers is a plus
Qualifying candidates must be able to frequently walk up and down stairs and over uneven terrain, and able to lift 75 lbs.
How to Apply:
Download an application below, sending your completed application via email to loren@tenthousandwaves.com or bring your application physically to Loren Bienvenue in the Maintenance Department at Ten Thousand Waves Japanese Spa Resort.
Salary: Based on experience, plus tips
Benefits: Spa and Restaurant discounts in a beautiful work environment with Health, Dental, Vision Insurance Benefits upon eligibility
Courtyard Groundskeeper
Ten Thousand Waves Japanese Spa Resort is currently seeking a courtyard groundskeeper person with gardening experience to assist our talented gardening team with tree pruning, tree and shrub planting, irrigation installation and repair, etc. The ideal gardener will have an eye for detail, genuinely care about grooming outdoor plants and maintaining landscapes, and is capable of completing work tasks efficiently, independently, and with personal integrity.
Working Conditions & Physical Requirements:
Applicants must be available to work flexible hours on weekends, weekdays, and holidays in an all-season outdoor environment. Applicants must be able to frequently walk up and down stairs and over uneven terrain, and be able to lift 50 lbs. This position will require the ability to do heavy physical gardening tasks.
Why join Ten Thousand Waves?
- Complimentary Grand Bath tub access for you and a guest
- 50% off of regular spa treatments for you
- 50% off a spa tubs for you and your guest(s)
- 25% off dining at izanami for you and all your dining guest(s)
- 20% off floating world retail
- Health, Dental, Vision benefits upon eligibility
- Paid Time Off upon eligibility
- Additional Benefits
The successful candidate will arrive on-time to work, follow instructions well, have a pleasant attitude, keep supervisors informed of the status of work, be team-oriented, dependable, trustworthy, possess good communication skills, set high standards, and exhibit a willingness to work hard to achieve positive results.
How to Apply for Employment:
To apply, please download and complete your application and send it to: lonnie@TenThousandWaves.com
Salary: $20/hr.
Benefits: Spa, Restaurant, and Lodging Benefits along with Dental, Vision, and Health Insurance TBD with eligibility
Massage Therapists
Over the last 43 years, Ten Thousand Waves has developed the reputation of having the best massage therapists in the US. The spectacular natural beauty of the facility and environment add to the healing experience guests receive.
We are looking to expand our Therapy Department with a few more highly skilled and experienced massage therapists. We support our therapists with many opportunities for high-quality training, education, and accredited CEUs. We have a year-round business, so therapists typically have plenty of work, even in the depths of winter. We're open from 9 am to 9 pm, 7 days per week with 24 therapy rooms, giving therapists a great choice when determining their schedules.
Benefits of working at Ten Thousand Waves:
- Our therapists are independent contractors -- compared to employee status, you receive better pay and enjoy tax advantages.
- We offer subsidized continuing education approved by NCBTMB and/or the NM Board of Massage, including opportunities to train with world-renowned teachers. An example: Uchida sensei comes from Japan to teach for two weeks every year.
- Every therapy room boasts state-of-the-art HEPA filters, CO2 monitors, exhaust fans, and fresh air. Click here for details.
- We take care of all booking, scheduling, linens, and cleaning.
- We offer generous spa and restaurant discounts, including complimentary access to the Grand Bath.
Requirements:
- 1 year minimum experience in providing massage treatments and therapeutic services, preferably in a spa or wellness center setting
- Ability and willingness to be educated in Ten Thousand Waves treatments and tradecraft protocols
- Trained in multiple therapeutic modalities
- Current CPR/First Aid certification
- Current massage therapy license issued by the state of New Mexico
- Current workers compensation and professional liability insurance. We can guide you in this process.
- Desire and ability to work evenings, weekends, and some holidays
Preferred Qualities:
- Strong work ethic and proven reliability
- Flexibility with scheduling, training, and meetings
- Curiosity and a genuine interest in learning
- Customer service skills and the ability to interact with guests and colleagues with empathy and kindness
- Strong personal integrity with the ability to handle personal and professional interactions with accountability and respect
- Self-care practice and knowledge of proper body mechanics
- Excellent communication skills
To Apply: please download an application below and submit completed application and resume to THAPP@TENTHOUSANDWAVES.COM
Full Time Server Assist
Ten Thousand Waves Japanese Spa Resort is seeking motivated candidates to join our dynamic Front of House team at izanami dining. Presently, we are hiring a Full Time Server Assist to work flexible daytime and evening shifts on weekdays and weekends.
Qualifications:
- Previous experience in an upscale restaurant environment is preferred.
- Strong organizational skills, attention to detail, and the ability to multitask effectively.
- Strong communication skills, both verbal and written.
- Ability to stand, walk, and carry items for extended periods; lift and carry up to 30 pounds.
- Positive attitude, strong work ethic, and a commitment to providing outstanding service.
- Willingness to adjust to our expanding and continuously changing menus.
- Flexibility to work evenings, weekends, and holidays as needed
Benefits:
- A year-round all seasons position
- Employer subsidized health and life insurance
- Employer-sponsored vision and dental plans
- Complimentary Grand Bath access for you and a guest
- Discounts on private tubs, treatments, dining and retail
- Work in a beautiful indoor/outdoor environment
- Work with a great community of people
- Paid Time Off
- Delicious Shift Meals
At the Waves, we believe that "Omotenashi" is paramount to our guests' experience. If you are one to take pleasure in giving detailed customer service, please consider this unique opportunity with authentic Japanese food and culture. A positive and energetic personality along with a willingness to attain knowledge and appreciation for our izakaya and sake menus is the ideal candidate for this position.
To apply, please download and complete your application and send it to: izapp@TenThousandWaves.com