Join Our Team

Thank you for your interest. Ten Thousand Waves is always looking for good people to join our staff in customer service, management, maintenance, construction, and therapy.

Our Japanese-inspired resort is just ten minutes from downtown Santa Fe, adjacent to the Santa Fe National Forest. Inspired by the great Japanese mountain hot springs resorts, Ten Thousand Waves has taken this model and transplanted it to New Mexico, where nature looks very different but is no less beautiful. 

Since our founding in 1981, we’ve always emphasized values above profits and we’re proud to offer our people a great place to work.  

 

  • We are committed to equity and equality in our workforce.
  • Our pay and benefits show how much we value our employees.
    • no one starts at less than $15 per hour
    • everyone – kitchen workers and servers included – accumulates paid time off
    • work schedules are consistent and predictable
    • subsidized comprehensive health insurance is available to all employees who work 30+ hours/week
    • dental and vision plans are available
    • staff receives discounted and free hot tubs, massage, and meals
    • we prefer to promote from within, so opportunities for growth abound.
    • we have extraordinary measures in place to keep our employees and guests safe.
  • We make our guests happy. That in turn makes us happy.
  • A large portion of our staff has been with the Waves family for years. There's a reason for that. 

Intrigued? Check out some of our current employment opportunities below – and if you don’t see something that fits but are inspired to join our team, feel free to contact us.

Tub and General Maintenance Team Members

Ten Thousand Waves Spa Resort is searching for dedicated staff members to join our Maintenance Department. The ideal candidate is responsible for cleaning and maintaining all private and communal tubs and professionally proficient at performing varied and necessary maintenance projects throughout the resort property.

Preferred Qualifications & Skills:

  • Previous experience with pools and hot tubs preferred
  • Ability to stay organized and multi-task in a fast-paced environment
  • Timely and efficient follow-through
  • Ability to work effectively both on a team and independently
  • Confident problem-solving skills
  • English-language fluency, with great incentives for bilingual English-Spanish speakers!

Required Qualifications & Skills:

  • Current driver's license
  • Candidates for this position must have proof of their Covid-19 vaccination and booster upon hiring. 
  • Familiarity and experience with a wide range of power tools

Working Conditions & Physical Requirements:
Applicants must be available to work flexible hours including early mornings, weekends, and holidays in an all-season outdoor environment. Applicants must be able to frequently walk up and down stairs and over uneven terrain, and be able to lift 75 lbs.

Why join Ten Thousand Waves?

  • Complimentary Grand Bath tub access for you and a guest
  • 50% off of regular spa treatments for you
  • 50% off a spa tubs for you and your guest(s)
  • 25% off dining at izanami for you and all your guest(s)
  • 20% off floating world retail 
  • Health, Dental, Vision benefits upon eligibility
  • Paid Time Off upon eligibility
  • Additional benefits

The successful candidate will arrive on-time to work, follow instructions well, have a pleasant attitude, keep supervisors informed of the status of work, be team-oriented, dependable, trustworthy, possess good communication skills, set high standards, and exhibit a willingness to work hard to achieve positive results.

How to Apply:
Download and application below, sending your completed application via email to Michelle@tenthousandwaves.com or bring your application physically to Raul Garcia, Director of Maintenance at Ten Thousand Waves Spa Resort.

Salary: $17 per hour and UP based upon experience, plus TIPS & PTO

Benefits: Spa and Restaurant discounts in a beautiful work environment with Health, Dental, Vision Insurance Benefits upon eligibility

Download Application

Experienced Maintenance Gardener

Ten Thousand Waves Japanese Spa Resort is currently seeking a full-time garden maintenance person with at least 3 years of gardening experience to assist our talented gardening team with tree pruning, tree and shrub planting, irrigation installation and repair, etc. The ideal gardener will have an eye for detail, genuinely care about grooming outdoor plants and maintaining landscapes, and is capable of completing work tasks efficiently, independently, and with personal integrity.

Working Conditions & Physical Requirements:
Applicants must be available to work flexible hours including weekdays, weekends, and holidays in an all-season outdoor environment. Applicants must be able to frequently walk up and down stairs and over uneven terrain, and be able to lift 75 lbs. This position will require the ability to do heavy physical gardening tasks.

Why join Ten Thousand Waves?

  • Complimentary Grand Bath tub access for you and a guest
  • 50% off of regular spa treatments for you
  • 50% off a spa tubs for you and your guest(s)
  • 25% off dining at izanami for you and all your dining guest(s)
  • 20% off floating world retail 
  • Health, Dental, Vision benefits upon eligibility
  • Paid Time Off upon eligibility
  • Additional Benefits

The successful candidate will arrive on-time to work, follow instructions well, have a pleasant attitude, keep supervisors informed of the status of work, be team-oriented, dependable, trustworthy, possess good communication skills, set high standards, and exhibit a willingness to work hard to achieve positive results.

How to Apply for Employment: 
Download an application below, sending your completed application via email to Michelle@tenthousandwaves.com in Human Resources or bring your application physically to Lonnie Zamora, On-site Gardening Supervisor or Raul Garcia, Director of Maintenance at Ten Thousand Waves Spa Resort.  Thank you.

Salary: TBD on work experience

Benefits: Spa, Restaurant, and Lodging Benefits along with Dental, Vision, and Health Insurance TBD with eligibility

Download Application

Full Time Sushi Line Cook

izanami dining at Ten Thousand Waves Japanese Spa Resort is seeking to hire a full-time sushi line cook to join our dynamic back-of-the-house team. All qualified applicants must have a minumum of three years experience, speak English, and be available to work fixed and flexible shift hours, as needed.

Why work at Ten Thousand Waves Japanese Spa Resort? 

  • Paid time off 
  • Shift meals
  • Employer subsidized health and life insurance   
  • Employer sponsored vision and dental plans
  • Complimentary Grand Bath tub access for you and a guest
  • Discounts on private tubs, treatments, dining and retail
  • Work in a beautiful indoor/outdoor environment with a great community of people
  • Provide health and relaxation for grateful guests who leave happier than when they came
  • Be involved in a workplace that has utmost concern for your health 
  • Employer requires staff to be vaccinated and to wear a mask indoors 
  • Indoor air is constantly monitored for excellent ventilation
  • Employer utilizes state-of-the art UV upper air disinfection

Candidates for this position must have proof of their Covid-19 vaccination and booster upon hiring. 

Please download and complete the application and send to Chef Kiko at Kiko@TenThousandWaves.com or contact the Human Resources Director at Michelle@TenThousandWaves.com 

Salary: TBD based upon experience, plus PTO

Benefits: Generous benefits at the spa and restaurant along with Health, Dental, and Vision insurance with eligibility.

Download Application

izanami dining - all FOH positions

Ten Thousand Waves Japanese Spa Resort is seeking motivated candidates to join our dynamic Front of House team at izanami dining. Presently, we are hiring for all FOH positions including Hosts, Servers, and Server Assistants. 

Why join Ten Thousand Waves?

  • Paid time off 
  • Shift meals
  • Employer subsidized health and life insurance   
  • Employer sponsored vision and dental plans
  • Complimentary Grand Bath tub access for you and a guest
  • Discounts on private tubs, treatments, dining and retail
  • Work in a beautiful indoor/outdoor environment
  • Work in a great community of people
  • Provide health and relaxation for grateful guests who leave happier than when they came
  • Be involved in a workplace that has utmost concern for your health 
  • Employer requires vaccination for all employees
  • Staff is required to wear a mask, as are all guests indoors
  • Indoor air is constantly monitored for excellent ventilation
  • Employer utilizes state-of-the art UV upper air disinfection

At the Waves, we believe that "Omotenashi" is paramount to our guests' experience. If you are one to take pleasure in giving detailed customer service, please consider this unique opportunity with authentic Japanese food and culture. A positive and energetic personality along with a willingness to attain knowledge and appreciation for our izakaya and sake menus is an ideal candidate.  

To apply, please download and complete your application and send it to TTW Human Resources Director: Michelle@TenThousandWaves.com

Salary: Competitive wages and tips

Download Application

Massage Therapists

The Waves is beginning to regrow our business and we need you and your skilled hands to join us! We currently have only evening and weekend shifts available.

We pride ourselves on being able to offer world-class massage in some of the most beautiful therapy spaces in the country. We are also invested in creating a supportive environment for our therapy community to flourish.

Here are some reasons you may want to work at Ten Thousand Waves: 

1. You won’t find a more beautiful environment to work in or a better team to work with.

2. Our safety protocols are top notch!

  • A focus on safe ventilation in every room and communal space, including state-of-the-art HEPA filters, CO2 monitors, exhaust fans, and fresh air.
  • Top of the line laundry and cleaning procedures ensuring a clean and smooth transition between guests.
  • UV light filtration in communal and high-traffic areas.
  • All massage guests are required to be fully vaccinated.
  • All communal locker rooms have been renovated into private changing areas.
  • All private tubs now have private changing areas.

3. Consistent and balanced work schedules

  • Commission rates and tips have increased.
  • We only offer 80 minute treatments--no more churn
  • We schedule all of your treatments, screen the guests for you, and manage transactions.
  • We offer in subsidized continuing education approved by NCBTMB and/or the NM Board of Massage

4. Contractor benefits now include:

  • Complimentary Grand Bath tub access for you and a guest
  • 50% off of regular spa treatments for you
  • 50% off a spa tubs for you and your guest(s)
  • 50% off dining at izanami for you and a guest
  • 20% off floating world retail 
  • Additional benefits

Applicants must have a current New Mexico Massage License and submit proof being fully vaccinated for Covid-19.
 

If you are interested in growing your career with us:
Download the application below and submit it either to the spa front desk or email it to therapy@tenthousandwaves.com

Download Application

Part Time & Full Time Bakery Assistant

Our talented Bakery Chef at izanami dining is seeking a part-time and full-time assistant with at least three years of bakery experience.

Why join izanami dining at Ten Thousand Waves?

  • Paid time off 
  • Employer subsidized health and life insurance   
  • Employer sponsored group vision and dental plans
  • Discounts on private tubs, treatments, dining, and retail
  • Complimentary Grand Bath tub access for you and a guest
  • Be involved in a workplace that has utmost concern for your health 
  • Employer requires staff to be vaccinated and to wear a mask indoors 
  • Work in a beautiful indoor/outdoor environment with a great community of people

Interested candidates must speak English fluently and be available to work fixed and flexible shift hours, as needed. 

Download the employment application below and email it to Kiko@TenThousandWaves.com and/or the HR Director: Michelle@TenThousandWaves.com

 

Salary: Competitive wages based upon experience

Download Application