Join Our Team
We often seek good people to join our staff in customer service, management, maintenance, construction, and therapy. Listed below are the positions currently available.
Ten Thousand Waves is looking for a full-time Maintenance Technician to assist in our Maintenance Department. This position reports to the Maintenance Management and interacts with all other departments. Applicants must be available to work five days a week, including early weekend and weekday mornings. Job requirements include a strong skill-set in plumbing and electrical, attention to detail, and the ability to multi-task. The successful candidate will be a team player, possess good communication skills, set high standards, and exhibit a willingness to work hard to achieve positive results. Credit and criminal background checks are required for all final applicants. Email your employment application to the Human Resources Department c/o Michelle@TenThousandWaves.com
Salary: TBD based upon experience
Benefits: Spa and Restaurant discounts in a beautiful work environment with Health, Dental, Vision Insurance Benefits upon meeting eligibility
Guest Services Position
Ten Thousand Waves seeks an individual who can thrive in a fast-paced Guest Services position! The ideal candidate
embodies the utmost level of customer service, responds without hesitation to guest needs, maintains a calm demeanor
at all times, and consistently upholds the highest standards of professionalism.
Please apply if you are:
Familiar with us through your own experience as a guest
From a strong customer service background with a minimum of 2 years’ experience
Available to work a balanced blend of nights, weekends, and weekdays
Self-motivated at the highest level
An exceptional communicator who thrives in a close-knit, team environment
Passionate about new opportunities
Dedicated to providing a unique customer service experience
Fully available for a paid 6-week training period at approximately 30 hours per week
We proudly pay above the living wage!
40% off spa services and 20% discount at izanami dining
Complimentary communal and private soaking
Vision, Dental, and Medical eligibility after sixty days, based upon hours worked per week
Beautiful work environment with a strong and committed team and opportunities for growth
If you are interested in growing your career with us:
Visit the front desk of the spa and ask for an employment application
Personally submit your application to the Front Desk Supervisor
Please note: Applications that are submitted electronically or by phone will not be considered.
Varied schedules available
Guest Services employees begin at a $14/hour training wage.
Ten Thousand Waves provides the ultimate spa experience through Japanese-inspired customer service--our
omotenashi. With our careful attention to detail and dynamic personal interactions, we create a destination resort
experience unlike any other. We pride ourselves on our great massage, our authenticity, and our dedication to constant,
Ten Thousand Waves began in 1981. Currently, we have a thriving community of 148 employees, 130 massage
therapists, and 15 estheticians. We also have twenty massage rooms, fourteen lodging accommodations, and a fullservice
restaurant. In 2015, we were voted one of the top
Salary: Starts at $14/hr. for training (+/- 6 weeks, depending on availability), plus tips and bonuses
Benefits: A beautiful work environment with restaurant and spa discounts along with vision/dental/medical benefit eligibility based upon 20hrs-30hrs a week after 60 days of employment
Massage Therapists and Estheticians
Ten Thousand Waves is currently hiring massage therapists and estheticians. Below is information about our hiring process. Applicants must be available to work a minimum of 3 nights per week. If you are considering working in a spa, you will not find a more beautiful natural environment than Ten Thousand Waves. Natural lighting, gorgeous views and mountain air abound! Our staff receives generous discounts to enjoy all that Ten Thousand Waves has to offer. As one of the top-ranked spas in the country, our business is consistent and profitable. We have a wonderful clientele and a community of very talented massage therapists and superb guest services employees. Please inquire for details about our hiring process.
Massage Therapist and Esthetician Requirements
Applicants should be aware of the following commitments and requirements to be a contractor at Ten Thousand Waves
Therapists and Estheticians must provide with application:
- Current New Mexico Massage or Esthetician License
Before first day of work, therapists and estheticians agree to obtain:
- Liability Insurance
- Worker's Compensation Insurance
- CRS number from the State of NM
Massage Therapists will be required to take the following classes from TTW
- Professional Ethics
- Spa Training
Therapists and Estheticians must complete a minimum of 16 CEUs each year
- Available a minimum of 3 evenings per week
- Available during our high season (July-Oct)
- Available holidays and weekends
- Personal responsibility for scheduling and shift coverage
Benefits: Beautiful environment, treatment and bath discounts, wonderful staff.