Join Our Team

Thank you for your interest. Ten Thousand Waves is always looking for good people to join our staff in customer service, management, maintenance, construction, and therapy.

Our Japanese-inspired resort is just ten minutes from downtown Santa Fe, adjacent to the Santa Fe National Forest. Inspired by the great Japanese mountain hot springs resorts, Ten Thousand Waves has taken this model and transplanted it to New Mexico, where nature looks very different but is no less beautiful. 

Since our founding in 1981, we’ve always emphasized values above profits and we’re proud to offer our people a great place to work.  

 

  • We are committed to equity and equality in our workforce.
  • Our pay and benefits show how much we value our employees.
    • no one starts at less than $15 per hour
    • everyone – kitchen workers and servers included – accumulates paid time off
    • work schedules are consistent and predictable
    • subsidized comprehensive health insurance is available to all employees who work 30+ hours/week
    • dental and vision plans are available
    • staff receives discounted and free hot tubs, massage, and meals
    • we prefer to promote from within, so opportunities for growth abound.
    • we have extraordinary measures in place to keep our employees and guests safe.
  • We make our guests happy. That in turn makes us happy.
  • A large portion of our staff has been with the Waves family for years. There's a reason for that. 

Intrigued? Check out some of our current employment opportunities below – and if you don’t see something that fits but are inspired to join our team, feel free to contact us.

Lodging Float Between Laundry, Housekeeping, and Groundskeeping

Ten Thousand Waves Japanese Spa Resort is seeking to hire a flexible, part-time Float between Laundry, Housekeeping, and Groundskeeping for our Lodging Department.

Do you have an eye for detail, enjoy change, and are able to complete projects in a timely manner? This float position is responsible for supporting Laundry, Housekeeping, and Groundskeeping in our Lodging Department by maintaining the esthetic quality of all our lodging units including private courtyards and pathways. Other responsibilities include cleaning, laundry, restocking firewood, pruning, weeding, and keeping plants healthy and happy. Some heavy lifting may be required. 

The ideal candidate has previous work experience with lodging maintenence and is responsible, dependable, on-time, and able to work independently while also being a team player who works well with others. 

Schedule is anticipated to be 8am-4:00pm 5-6 days per week and flexibility is needed on weekends.

Candidates for this position must have proof of their Covid-19 vaccination and booster upon hiring. 


Other employee benefits include:

  • Complimentary Grand Bath tub access for you and a guest
  • 50% off spa treatments for you
  • 50% off spa tubs for you and your guest(s)
  • 25% off dining at izanami with unlimited guests
  • 50% off dining and take out for you (limits apply)
  • 50% off lodging discount for you
  • 20% off floating world retail 
  • & Much More!

To Apply:
Please download and complete your application below and submit it to Aldair@TenThousandWaves.com or Human Resources: Michelle@TenThousandWaves.com 

Salary: $16.00 per hour + tips, plus PTO (higher wage rate TBD with experience)

Benefits: Discounts at the Spa and Restaurant, Health, Dental, Vision Insurance upon eligibility.

Download Application

Guest Services Team Member

Does helping others create a relaxing and personalized spa experience spark joy? Do you enjoy working with an incredible team of humans? Would you enjoy working in a beautiful environment with generous benefits throughout the company (really, who wouldn’t)? If this sounds like you, we hope you’ll apply to work with us.

Our diverse team is made up of individuals who hold themselves and each other to the highest standard to craft a guest experience inspired by the omotenashi hospitality of Japan. We’re hoping to find someone who can rise to the occasion with us as we develop ourselves and our skill to present guests with a transformative experience. 

Part Time available; some nights and weekends required.

Benefits:

  • We proudly pay a thriving wage that grows as you grow
  • Employer-subsidized, comprehensive medical insurance eligibility after sixty days, based upon hours worked per week
  • Dental and vision insurance eligibility after sixty days
  • Extensive COVID-safety protocols that exceed state and federal recommendations
  • Consistent weekly work schedule that balances your life with our needs
  • Discounts on spa, lodging, and restaurant, including ninety-day sign-on bonus
  • Beautiful work environment with a strong and committed team

Key Responsibilities:

  • Take spa, lodging, and restaurant reservations across three software platforms
  • Tailor each experience to our guests’ needs, from their first phone call to their next visit
  • Process payments efficiently and accurately.
  • Attend to guest needs with joy and compassion

Requirements:

  • Proof of full vaccination, including a booster shot or ability to get vaccinated before starting work
  • Basic proficiency with Windows OS
  • Efficiency and accuracy in payment processing

If you are interested in growing your career with us:

  • Download an employment application from tenthousandwaves.com/about/join-our-team
  • Submit your application at the spa front desk or email it to gsapp@tenthousandwaves.com

Salary: Start Rate is $19.00 per hour plus tips

Benefits: Generous Spa and Restaurant discounts. Plus, Health, Dental, Vision Insurance upon eligibility and PTO

Download Application

Massage Therapists

The Waves is beginning to regrow our business and we need you and your skilled hands to join us! We currently have only evening and weekend shifts available.

We pride ourselves on being able to offer world-class massage in some of the most beautiful therapy spaces in the country. We are also invested in creating a supportive environment for our therapy community to flourish.

Here are some reasons you may want to work at Ten Thousand Waves: 

1. You won’t find a more beautiful environment to work in or a better team to work with.

2. Our safety protocols are top notch!

  • A focus on safe ventilation in every room and communal space, including state-of-the-art HEPA filters, CO2 monitors, exhaust fans, and fresh air.
  • Top of the line laundry and cleaning procedures ensuring a clean and smooth transition between guests.
  • UV light filtration in communal and high-traffic areas.
  • All massage guests are required to be fully vaccinated.
  • All communal locker rooms have been renovated into private changing areas.
  • All private tubs now have private changing areas.

3. Consistent and balanced work schedules

  • Commission rates and tips have increased.
  • We only offer 80 minute treatments--no more churn
  • We schedule all of your treatments, screen the guests for you, and manage transactions.
  • We offer in subsidized continuing education approved by NCBTMB and/or the NM Board of Massage

4. Contractor benefits now include:

  • Complimentary Grand Bath tub access for you and a guest
  • 50% off of regular spa treatments for you
  • 50% off a spa tubs for you and your guest(s)
  • 50% off dining at izanami for you and a guest
  • 20% off floating world retail 
  • Additional benefits

Applicants must have a current New Mexico Massage License and submit proof being fully vaccinated for Covid-19.
 

If you are interested in growing your career with us:
Download the application below and submit it either to the spa front desk or email it to therapy@tenthousandwaves.com

Download Application