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Here are some of the extraordinary efforts we make to keep you safe.
Sanitation
We have always emphasized the cleanliness of our facilities
- Public areas are disinfected regularly
- Hot tubs and massage rooms are cleaned after every use
- All hot tubs and cold plunges utilize state-of-the-art water purification systems
- Lodging rooms are thoroughly cleaned between each stay
- Even our behind the-scenes work and storage areas are spotless
Masks
- Guests and staff may choose whether to wear facemasks in the facility
- Therapists will wear a mask in treatment rooms upon request
Ventilation
- We monitor carbon dioxide levels in all interior spaces to assure adequate fresh air exchange
- HVAC systems, windows, and vent fans provide fresh air makeup
- All tubs are open air
Air Filtration
- MERV13 filters are used in all HVAC systems, filtering out 85% of all COVID-sized particles
- HEPA filters are in use in all treatment rooms, capturing 99% of these particles
Germicidal UltraViolet Light
- There is upper air germicidal UV light in the spa lobby and the izanami dining room.
- We use 254 nanometer UVC, the most effective wavelength for killing pathogens.
- In-duct germicidal UV is used in the HVAC systems at the restaurant