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sanitation

 We have always emphasized the cleanliness of our facilities 

  • Public areas are disinfected regularly 
  • Hot tubs and massage rooms are cleaned after every use  
  • All hot tubs and cold plunges utilize state-of-the-art water purification systems
  • Lodging rooms are thoroughly cleaned between each stay 
  • Even our behind the-scenes work and storage areas are spotless   

Masks

  • Guests and staff may choose whether to wear facemasks in the facility
  • Therapists will wear a mask in treatment rooms upon request

Ventilation

  • We monitor carbon dioxide levels in all interior spaces to assure adequate fresh air exchange  
  • HVAC systems, windows, and vent fans provide fresh air makeup
  • All tubs are open air

Air Filtration

  • MERV13 filters are used in all HVAC systems, filtering out 85% of all COVID-sized particles  
  • HEPA filters are in use in all treatment rooms, capturing 99% of these particles

Germicidal UltraViolet Light

  • There is upper air germicidal UV light in the massage lobby and the izanami dining room.  
  • We use 254 nanometer UVC, the most effective wavelength for killing pathogens.  
  • In-duct germicidal UV is used in the HVAC systems at the restaurant