Check-In & Check-Out
Spa - Please arrive 15-20 minutes prior to your first spa reservation. Arrive 45-60 prior to your massage if you plan to visit the Grand Bath first.
Lodging - Check in starts at 4pm. We are available any time from 4:00 pm-9:00 pm in the spa lobby for in-person check-in. There is no early check in. If necessary, instructions for late check-in will be made available with your confirmation letter.
If you will be transferring to a different room during your stay, you will not have access to your room between noon and 4:00 pm. It takes approximately four hours to do a proper job of cleaning your room.
Check out is at 12:00pm. Late checkouts are available until 1:00pm with a $50 fee. Final payments may be posted after check out in the case of room damages or missing items.
You can reach us by phone at 505-982-9304 or by email at email@example.com.