Check-In & Check-Out

Spa - Please arrive 5-10 minutes prior to your first spa reservation.

Lodging - Check-in any time after 4:00 pm. We will call you before your arrival to offer you a  contactless check-in. We are also available from 4:00pm-7:00pm in the spa lobby if you need to check in in-person. There is no early check-in or late check-out due to increased time required for cleaning. You can reach us by phone at 505-982-9304 or by email at

Instructions for late check-in will be included in your confirmation letter. Your checkout packet will be emailed to you the evening before your departure date. All payments will be posted by end of business day on your departure date. If you would like to check out with a human, please arrange in advance.