We are announcing with great sadness that Ten Thousand Waves will be temporarily closed until April 15, 2020. Go to our Facebook page and sign up for our newsletter for news about when we'll re-open and how meanwhile we can make your social distancing more interesting.
izanami is still serving delicious food for takeout or delivery. Order now from izanamitakeout.com.
Cancellation Policy
Spa - We ask guests to guarantee all reservations with a credit card. This card will not be charged unless you cancel or change without giving us adequate notice. For baths and treatments, we require 24 hours notice to cancel or change without a penalty.
Lodging - The first night of your stay is charged at the time of reservation. Cancellations fourteen or more days prior to the reservation will receive a full refund in the form of a gift certificate for future services. During this time of uncertainty, gift certificates will have 20% added to the amount of the deposit, and may be used for spa, lodging, massage, and retail. They have no expiration date and are fully transferrable.