We minimize the possibility of aerosol transmission of COVID and other pathogens. Here are some of the extraordinary efforts we make to keep you safe.
We have always emphasized the cleanliness of our facilities
- Public areas are disinfected regularly
- Hot tubs and massage rooms are cleaned after every use
- All hot tubs and cold plunges utilize state-of-the-art water purification systems
- Lodging rooms are thoroughly cleaned between each stay
- Even our behind the-scenes work and storage areas are spotless
- We've altered our business model to allow for a more spacious guest experience
- Access is by reservation only
- Guests and staff may choose whether to wear facemasks in the facility
- Therapists will wear a mask in treatment rooms upon request
- We monitor carbon dioxide levels in all interior spaces to assure adequate fresh air exchange
- HVAC systems, windows, and vent fans provide fresh air makeup
- All tubs are open air
- MERV13 filters are used in all HVAC systems, filtering out 85% of all COVID-sized particles
- HEPA filters are in use in all treatment rooms, capturing 99% of these particles
Germicidal UltraViolet Light
- There is upper air germicidal UV light in the spa lobby and the izanami dining room.
- We use 254 nanometer UVC, the most effective wavelength for killing pathogens.
- In-duct germicidal UV is used in the HVAC systems at the restaurant