How we keep you safe

You come to us for a respite from the ills of the world. We have created the safest possible environment to heal mind and body. We pay close attention to the quality of our water, air, and surfaces so that you leave healthier than when you arrived.

Some of the things we do at Ten Thousand Waves to make your visit as safe as possible:

• We have state-of-the-art sanitation in all hot tubs and cold plunges.
• We monitor and filter the air in every building.  
• Every hot tub environment has its own private changing area.
• There are multiple private gender-neutral changing rooms.
• You may choose year-round heated outdoor dining. 

Water Quality

• We sanitize all hot tubs and cold plunges with ultraviolet light, hydrogen peroxide, and ozone. We do not use chlorine.
• The entire water content of each tub passes through the sanitation system every twenty minutes. This produces pristine bathing water. 
• We perform bacterial cultures weekly on all tubs to ensure that our systems work properly. 
• Tub water is highly mineralized from a 900-foot deep well.

Cleaning

• The cleanliness of our facilities is paramount.
• Public areas are disinfected regularly. 
• Hot tubs and massage rooms are cleaned after every use.  
• Lodging rooms are thoroughly cleaned between each stay. 
• Even our behind the-scenes work and storage areas are spotless.

Air Quality

• Seasonal viruses and COVID are spread through the air. Clean indoor air is important, especially in cooler weather.
• We monitor carbon dioxide levels in all interior spaces. 
• HEPA filters are in use in all treatment rooms. 
• All tubs are open air.
• There is upper air germicidal UV light in large public spaces.
• Guests and staff may choose whether to wear facemasks in the facility.
• Therapists will wear a mask in treatment rooms upon request.