Some of the messaging in the US maintains that masking is a personal decision. This denies the fact that pandemics are by definition a collective problem. Face masks have been proven to greatly diminish transmission of COVID and we support their use at Ten Thousand Waves. 


All staff and guests--regardless of vaccination status--are required to wear a facemask.   Exceptions:

  • When actively eating or drinking at izanami 
  • When alone with your party in a private hot tub suite
  • When receiving a facial
  • When maintaining social distance outdoors in the Grand Bath